Privacy Policy - nzopengolf

1. Introduction

At NZ Open Golf (“we,” “us,” “our,” or “Company”), we are fully committed to respecting your privacy and safeguarding your personal data. We understand the importance of maintaining confidentiality and transparency in the collection, usage, and protection of personal information. This Privacy Policy outlines how we handle your data when you visit or interact with our website, nzopengolf.com. We adhere to the highest standards of data protection, in accordance with applicable laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected via our website nzopengolf.com, including through online forms, account registrations, communications, and transactions. NZ Open Golf serves as the data controller for the purposes of applicable data protection laws, determining the purposes and means of processing your personal data.

If you have any questions about this Policy or your data, you can contact us at [email protected].

3. Categories of Data Processed

We may collect and process the following categories of personal information:

a. Usage Data
Information about your visits and interactions with nzopengolf.com, including your IP address, browser type, device information, geographical location, session times, pages viewed, navigation paths, and referral sources.

b. Account Data
Information you provide when creating an account or registering with our services, such as name, email address, postal address, and telephone number.

c. Profile Data
Data pertaining to your preferences, language settings, interests, past purchases or bookings related to golf events, and interaction behavior with our services.

d. Communication Data
Information provided when contacting us through support, filling in contact forms, or sending email correspondence, including communication history and inquiry details.

e. Technical Data
Device-related technical specifications including operating system, screen resolution, time zone settings, platform, and browser plug-in types and versions.

f. Transaction Data
Information related to payments made through nzopengolf.com, including transaction identifiers, payment methods, delivery addresses, and purchase history.

g. Preference Data
Marketing preferences, event and product interests, promotional opt-in statuses, and preferences related to newsletter subscriptions and partner campaigns.

4. Legal Bases for Processing

We rely on the following legal bases under GDPR and equivalent grounds under CCPA for collecting and processing your personal data:

– Consent: Where you have given explicit permission for data collection and processing activities.
– Contractual Necessity: To fulfill obligations arising from any contracts entered between you and us.
– Legitimate Interests: For purposes such as improving our services, managing business operations, or ensuring website security, provided these do not override your rights.
– Legal Obligation: To comply with applicable laws and law enforcement requests.

5. Your Rights

As a data subject under GDPR and CCPA, you are entitled to:

– Right of Access: Request information about your data and how we use it.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data under certain circumstances (“Right to be Forgotten”).
– Right to Restriction: Request limitation on how your data is processed.
– Right to Data Portability: Obtain and reuse your personal data across different services.
– Right to Object: Object to specific processing activities, including processing for direct marketing.
– Do Not Sell My Personal Information: For California residents, the right to opt-out of the sale of personal data.

To exercise any of your rights, please contact us at [email protected].

6. Security Measures

We implement rigorous technical and organizational measures to protect your data. These include:

– Data encryption (in transit and at rest)
– Role-based access controls to limit data exposure
– Regular backups and disaster recovery protocols
– Ongoing staff training on data privacy and security
– Network monitoring and vulnerability management practices

Despite our best efforts, no system is infallible. We encourage you to take precautions in protecting your own data as well.

7. International Transfers

Some of your data may be stored or processed in jurisdictions outside your country of residence, including regions outside the European Economic Area (EEA). In such cases, we ensure adequate protection by:

– Using Standard Contractual Clauses approved by the European Commission
– Implementing appropriate supplemental safeguards
– Ensuring processor participation in recognized data protection frameworks (e.g., the EU-U.S. DPF, if applicable)

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, subject to legal, regulatory, contractual, or audit requirements.

– Usage Data: Up to 26 months
– Account and Profile Data: Active use plus 2 years following account closure
– Communication Data: 3 years from last contact
– Transaction Data: 7 years for audit and legal compliance
– Preference Data: Until you update preferences or withdraw consent

Anonymized or aggregated data may be retained indefinitely for analysis and reporting.

9. Cookie Policy

nzopengolf.com uses cookies and similar technologies to provide, improve, and personalize your experience. These include:

– Essential Cookies: Necessary for basic website functionality (e.g., login, session management)
– Functional Cookies: Enhancing usability by remembering preferences
– Analytics Cookies: Helping us understand website usage and performance trends
– Performance Cookies: Optimizing speed and user engagement

10. Cookie Management and Compliance

On your first visit to nzopengolf.com, we present a clear cookie consent banner. You may:

– Accept all cookies
– Customize cookie settings
– Reject non-essential cookies

You may also manage your preferences via your browser settings. We ensure full compliance with consent requirements under GDPR and “Do Not Sell” provisions under CCPA.

11. Children’s Privacy

We do not knowingly collect or solicit personal data from anyone under the age of 13. If we learn that we have inadvertently gathered data from a child under 13 without verified parental consent, such information will be promptly deleted.

12. Policy Updates & User Notifications

This Privacy Policy may be updated from time to time in response to evolving legal, regulatory, or operational requirements. Material changes will be communicated through prominent notices on nzopengolf.com or via direct email notifications, where applicable. We recommend reviewing this Policy periodically to remain informed.

13. Contact

For any questions, requests, or concerns regarding your personal data or this Privacy Policy, please contact:

NZ Open Golf
Email: [email protected]

We are committed to full compliance with applicable data privacy regulations. Please contact us for any further information or to lodge a complaint relating to our privacy practices.